(ONLINE STORE WWW.SOFTAICONNECT.COM
)
This Terms of Service governs the conditions, registration process, and essential information regarding the creation of a user profile on the online store www.softaiconnect.com
, operated by Marek Latuszek, conducting business as Marketing Heroes Marek Latuszek, ul. Lipowa 1B, 55-040 Kobierzyce, Poland, NIP: 8982174408, REGON: 367926919, email: contact@softaiconnect.com
, hereinafter referred to as “MARKETING HEROES”.
§ 1 – ACCOUNT SERVICE
Creating an Account on www.softaiconnect.com
is entirely voluntary and free of charge.
The Account allows the User to:
view past orders in the online store operated by MARKETING HEROES,
monitor current orders, and
edit User data for the purpose of placing new orders.
§ 2 – TECHNICAL REQUIREMENTS
To create an Account on www.softaiconnect.com
, the User needs an internet-enabled device and an active email account.
§ 3 – REGISTRATION
To create an Account, the User must complete the registration form available on www.softaiconnect.com
at the time of registration.
§ 4 – AGREEMENT AND DURATION
By creating an Account, the User enters into an open-ended agreement with MARKETING HEROES, the subject of which is the provision of the Account service.
The terms of this Agreement are set out in these Terms of Service.
§ 5 – DATA CHANGES AND TERMINATION
The User may, at any time and without providing any reason or incurring any fees, update registration data or terminate the Account service by emailing contact@softaiconnect.com
.
§ 6 – WITHDRAWAL AND COMPLAINTS
A. Withdrawal
Consumers have the right to withdraw from a distance agreement without providing reasons, within the period specified in the offer description (no less than 14 days after conclusion).
To exercise the right of withdrawal, the Consumer must notify MARKETING HEROES by email (contact@softaiconnect.com
).
After notification, the Consumer must send a completed withdrawal form (provided as an annex and available on the store’s website) within 30 days of the request. If the form is not sent within this period, the right to withdrawal is deemed waived.
Digital Content Exception (EU & U.S. Context):
The right of withdrawal does not apply to the supply of digital content not provided on a tangible medium once the User has consented to immediate performance and acknowledged the loss of the withdrawal right. Accessing online courses or digital materials on Soft AI Connect constitutes such consent. Online courses are non-refundable once accessed.
B. Complaints
Complaints regarding the Account service may be submitted by email (contact@softaiconnect.com
) or by phone: +48 606 114 578.
Complaints should include:
a) the registration email address,
b) a reply-to email or mailing address,
c) preferred communication method for resolution,
d) description of the issue.
Complaints will be reviewed within 14 days. Users will be notified via the contact details provided. If the complaint is incomplete, MARKETING HEROES will request completion.
§ 7 – DATA CONTROLLER
The data controller is MARKETING HEROES. Contact: contact@softaiconnect.com
.
Privacy Policy: https://softaiconnect.com/polityka-prywatnosci/
.
U.S. context: Under applicable state privacy laws (including the California Consumer Privacy Act as amended by the CPRA, and similar laws in Colorado, Virginia, Connecticut, Utah, Texas, Oregon, Florida), MARKETING HEROES is the business/controller of personal data, and uses certain vendors (such as payment processors, hosting providers, CRM/email services) as service providers/processors.
§ 8 – USER RIGHTS (DATA PRIVACY)
The User may, at any time, request from MARKETING HEROES:
access to their data and a copy,
rectification, portability, and deletion,
restriction of processing.
The User has the right to object to processing, withdraw consent at any time, and file a complaint:
in the EU: with the President of the Polish Data Protection Office (UODO), or relevant EU authority,
in the U.S.: with the California Privacy Protection Agency (CPPA) or the relevant State Attorney General’s Office.
U.S. context: Depending on the User’s state of residence, additional rights may apply:
right to know/access,
right to correction,
right to deletion,
right to data portability,
right to opt-out of the sale or sharing of personal information,
right to limit the use of sensitive personal information,
right to appeal (Virginia, Colorado, Connecticut).
MARKETING HEROES honors Global Privacy Control (GPC) and Universal Opt-Out Mechanism (UOOM) signals where required by law.
§ 9 – DATA PROCESSING
Personal data is processed in connection with the Account service.
Providing data is voluntary but necessary for account creation.
Data is stored until consent is withdrawn or the Account is closed.
Data may be shared with service providers supporting MARKETING HEROES (legal, marketing, IT, payment processing).
Data may be transferred outside the EU/EEA only to recipients covered by valid transfer mechanisms (e.g., EU-U.S. Data Privacy Framework for certified U.S. entities).
Stripe and other payment processors act as service providers under U.S. law and are contractually prohibited from using data for their own marketing.
§ 10 – PROHIBITED CONTENT
In connection with the Account service, the User must not provide unlawful information or content to MARKETING HEROES.
§ 11 – FINAL PROVISIONS
MARKETING HEROES may amend these Terms.
Users will be informed of changes via publication on www.softaiconnect.com
and/or by email at least 14 days in advance.
If a User does not accept the new Terms, they may terminate their Account within 14 days. Continued use of the Account after that date constitutes acceptance of the new Terms.
ANNEX – EU COMPLIANCE (GDPR/ePrivacy)
Changes to data and termination must be as easy as registration.
Germany: TTDSG rules apply (cookie/device access).
France: CNIL requires simple opt-out, no pre-ticked consent.
Spain: AEPD cookie rules apply.
ANNEX – U.S. COMPLIANCE (CCPA/CPRA and State Laws)
We do not collect sensitive personal information for account creation.
U.S. Users have rights: access, correction, deletion, portability, opt-out of sale/sharing, limit of sensitive data use, and appeal rights (where applicable).
We provide links in the footer:
“Do Not Sell or Share My Personal Information”,
“Limit the Use of My Sensitive Personal Information” (if applicable).
We honor GPC/UOOM signals.
Accounts are not available for children under 13 (COPPA compliance).
(ONLINE STORE WWW.SOFTAICONNECT.COM)
Effective date: September 12, 2025
§ 1 – SERVICE PROVIDER
The Newsletter service is provided by Marek Latuszek, operating under the business name Marketing Heroes Marek Latuszek, ul. Lipowa 1B, 55-040 Kobierzyce, Poland, NIP: 8982174408, REGON: 385637130, email: contact@softaiconnect.com
(“MARKETING HEROES”).
§ 2 – NEWSLETTER SERVICE
The service consists of sending email messages by MARKETING HEROES to the address provided by the User. The service is free of charge and provided for an indefinite period.
§ 3 – CONTENT
The Newsletter includes information about MARKETING HEROES products, services, promotions, updates, and related news.
§ 4 – FREQUENCY
Messages are sent at least every 2 days.
§ 5 – TECHNICAL REQUIREMENTS
Use of the service requires internet access and an active email account.
§ 6 – REGISTRATION (DOUBLE OPT-IN)
To subscribe, the User must:
Enter their email address in the subscription form at www.softaiconnect.com
,
Consent to receive commercial information,
Accept these Terms,
Click “Subscribe,”
Confirm registration via the link in the confirmation email.
The User’s email address will only be used to send the Newsletter.
§ 7 – DATA CONTROLLER
The controller of personal data is MARKETING HEROES. Contact: contact@softaiconnect.com
. Privacy Policy: https://softaiconnect.com/polityka-prywatnosci/
.
§ 8 – USER RIGHTS
The User has the right to:
access their data and receive a copy,
rectify, erase, restrict processing,
data portability,
object to processing,
withdraw consent at any time,
lodge a complaint with the data protection authority.
§ 9 – DATA PROCESSING
Data is processed in connection with the Newsletter.
Providing data is voluntary but necessary.
Data is retained until consent is withdrawn.
Data may be shared with service providers (legal, marketing, IT).
Data may be transferred to U.S. entities certified under the EU-U.S. Data Privacy Framework.
§ 10 – CHANGE OF ADDRESS / UNSUBSCRIBE
The User may change their email address or unsubscribe at any time via:
sending a message to contact@softaiconnect.com
, or
clicking the unsubscribe link in the Newsletter footer.
§ 11 – PROHIBITED CONTENT
The User must not provide unlawful content.
§ 12 – COMPLAINTS
Complaints should be sent to contact@softaiconnect.com
and include:
the registration email address,
contact details for response,
description of the issue.
Response time: 14 days.
§ 13 – FINAL PROVISIONS
MARKETING HEROES may amend these Terms.
Users will be informed via email or website notice.
ANNEX – EU (GDPR/ePrivacy/TTDSG/CNIL/AEPD)
Each Newsletter includes an unsubscribe link.
Consent must be voluntary, revocable, and easy to manage.
Germany: TTDSG rules on cookie consent apply.
France: CNIL requirement – refusal must be as easy as acceptance.
Spain: AEPD cookie guidance applies.
ANNEX – USA (CCPA/CPRA and other state laws)
No sensitive personal information is required for Newsletter subscription.
U.S. Users have rights: access, copy, correction, deletion, portability, objection, opt-out of sale/sharing, limit use of sensitive data.
We provide:
“Do Not Sell or Share My Personal Information” link,
“Limit the Use of My Sensitive Personal Information” link (if applicable).
We honor Global Privacy Control (GPC)/UOOM signals.
The Newsletter is not intended for children under 13 (COPPA).